KISSmetrics – funnel analysis

KISSmetrics is an easy to implement analytics solution that provides a powerful visual representation of your customer lifecycle. Discover how many visitors go from your landing page to pricing to sign up, and how many drop out at each stage.

Installation

To start using the KISSmetrics integration, you must have installed the django-analytical package and have added the analytical application to INSTALLED_APPS in your project settings.py file. See Installation and configuration for details.

Next you need to add the KISSmetrics template tag to your templates. This step is only needed if you are not using the generic analytical.* tags. If you are, skip to Configuration.

The KISSmetrics Javascript code is inserted into templates using a template tag. Load the kiss_metrics template tag library and insert the kiss_metrics tag. Because every page that you want to track must have the tag, it is useful to add it to your base template. Insert the tag at the top of the HTML head:

{% load kiss_metrics %}
<html>
<head>
{% kiss_metrics %}
...

Configuration

Before you can use the KISSmetrics integration, you must first set your API key.

Setting the API key

Every website you track events for with KISSmetrics gets its own API key, and the kiss_metrics tag will include it in the rendered Javascript code. You can find the website API key by visiting the website Product center on your KISSmetrics dashboard. Set KISS_METRICS_API_KEY in the project settings.py file:

KISS_METRICS_API_KEY = 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX'

If you do not set an API key, the tracking code will not be rendered.

Internal IP addresses

Usually you do not want to track clicks from your development or internal IP addresses. By default, if the tags detect that the client comes from any address in the KISS_METRICS_INTERNAL_IPS setting, the tracking code is commented out. It takes the value of ANALYTICAL_INTERNAL_IPS by default (which in turn is INTERNAL_IPS by default). See Identifying authenticated users for important information about detecting the visitor IP address.

Identifying users

If your websites identifies visitors, you can pass this information on to KISSmetrics so that you can tie events to users. By default, the username of an authenticated user is passed to KISSmetrics automatically. See Identifying authenticated users.

You can also send the visitor identity yourself by adding either the kiss_metrics_identity or the analytical_identity variable to the template context. If both variables are set, the former takes precedence. For example:

context = RequestContext({'kiss_metrics_identity': identity})
return some_template.render(context)

If you can derive the identity from the HTTP request, you can also use a context processor that you add to the TEMPLATE_CONTEXT_PROCESSORS list in settings.py:

def identify(request):
    try:
        return {'kiss_metrics_identity': request.user.email}
    except AttributeError:
        return {}

Just remember that if you set the same context variable in the RequestContext constructor and in a context processor, the latter clobbers the former.

Alias

Alias is used to associate one identity with another. This most likely will occur if a user is not signed in yet, you assign them an anonymous identity and record activity for them and they later sign in and you get a named identity.

For example:

context = RequestContext({
    'kiss_metrics_alias': {'my_registered@email' : 'my_user_id'},
})
return some_template.render(context)

The output script tag will then include the corresponding properties as documented in the KISSmetrics alias API docs.

Recording events

You may tell KISSmetrics about an event by setting a variable in the context.

For example:

context = RequestContext({
    'kiss_metrics_event': ['Signed Up', {'Plan' : 'Pro', 'Amount' : 9.99}],
})
return some_template.render(context)

The output script tag will then include the corresponding Javascript event as documented in the KISSmetrics record API docs.

Recording properties

You may also set KISSmetrics properties without a corresponding event.

For example:

context = RequestContext({
    'kiss_metrics_properties': {'gender': 'Male'},
})
return some_template.render(context)

The output script tag will then include the corresponding properties as documented in the KISSmetrics set API docs.